Privacy & Cookies
Last updated June 2026.
AEI (“we”, “us”) respects your privacy and is committed to protecting your personal data in line with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.
What we collect
- Enquiries: when you submit the contact/enquiry form we collect the name, email, phone, part reference and message you provide, plus your IP address, so we can respond and prevent abuse.
- Cookies: a strictly-necessary cookie remembers your cookie choice and your session. With your consent we may also load analytics cookies.
How we use it
We use enquiry details solely to reply to you and provide quotes. We do not sell your personal data. Analytics (only with consent) help us understand site usage.
Legal basis
We process enquiry data on the basis of your request (steps prior to a contract) and our legitimate interest in responding. Non-essential cookies are processed only with your consent.
Cookies we use
- aeisg_consent — remembers your cookie choice (1 year, strictly necessary).
- Session cookie — keeps the site working (strictly necessary).
- Analytics — set only after you click “Accept all”. You can decline.
Your rights
Under the GDPR you may request access to, correction of, or deletion of your personal data, object to processing, or withdraw consent at any time. Contact us to exercise these rights.
Retention
Enquiry records are kept only as long as needed to handle your request and our legitimate business needs, then deleted.
Contact
Questions about this policy or your data: contact us ([email protected]).
Changes
We may update this policy; the “last updated” date above reflects the latest version.